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FREQUENTLY ASKED QUESTIONS:
I'm only getting a few of the emails...for example it keeps
stopping on email 7 out of 14 and never gets past that.
What gives?
Sometimes things happen like power surges, or people send you
an email that has some kind of corrupted attachment, etc...and
when your email program does a send/receive it only gets to that
corrupt email and hangs up...never allowing all of the emails to
come in. Because you never get to the LAST email in your
inbox the SAME emails seem to keep coming in over and over and
over.
There are TWO ways to fix this issue.
Go to:
http://www.mail2web.com/cgi-bin/login.asp?lid=0&il=0
and put in YOUR server name, username and password...and check
mail. Your username should be in the form of
myaddress@mydomainname.com and the server address should be
mail.YOURDOMAINNAME.com
Once your emails all come in...delete the couple that seem to
be junk mail and possibly the 6th, 7th (or whatever email the
program was getting stuck on) and then close out of Mail2Web and
go back into Outlook and try sending/receiving email again and see
if that fixed your problem. (Bear in mind that all of those
duplicate emails will need to be deleted.
If that didn't fix your problem...
CALL 828-963-7286 and we'll see if we can spot any corrupted
email in your account.
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IF YOU CAN NOT GET IT WORKING, FEEL FREE TO CALL US AT
1.828.963.7286
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